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Future-Focused Leadership

Movement made two key leadership moves in 2025, marking the next phase of growth. With Lyra Waggoner promoted to Chief Operating Officer and Anna Benz to Chief Fulfillment Officer, Movement aligned teams for scale. Waggoner led the re-platforming of technology into the unified MORE ecosystem, reducing friction and improving experiences for loan officers and borrowers.

Lyra Waggoner
CHIEF OPERATING OFFICER
Lyra Waggoner

As COO, Lyra leads technology, marketing, employee engagement, and operations. She drives tech evolution by improving data accuracy, building connected systems, and creating smarter processes. Her forward-focused leadership gives loan officers tools to win today while preparing the company for long-term innovation.

Lyra Waggoner
CHIEF OPERATING OFFICER

Lyra joined Movement Mortgage in 2022 as the company’s Chief Information Officer. She was promoted to Chief Operating Officer in 2025, responsible for Technology, Marketing, Employee Engagement, and Operations.

An 18-year veteran of the mortgage industry, Lyra has held various leadership roles including senior vice president of Caliber Home Loans and, most recently, executive vice president and head of technology for Level Capital LLC (Level). At Level, Lyra oversaw the creation and release of an industry-leading loan origination and servicing platform for construction lending.

Lyra holds a BA from the University of Arizona. She lives in Tucson, AZ with her husband and two daughters. She spends her free time riding horses competitively alongside her daughters.

Anna Benz
Chief Fulfillment Officer
Anna Benz

Anna leads operations with a focus on accuracy, speed, and preventing roadblocks before they arise. She has transformed Movement’s non-agency lending business and strengthened recruiting through her national work with loan officers and agents. Anna champions a frictionless experience for teammates and borrowers across every step.

Anna Benz
Chief Fulfillment Officer

Anna was named Movement's Chief Fulfillment Officer in 2025. She originally joined the company in 2021 as its senior vice-president of non-agency lending. She has been instrumental in loan officer recruiting at Movement and has represented the lender nationally, speaking to real estate professionals about business growth strategies.

Anna has more than 30 years of mortgage industry experience. Prior to Movement, she spent eight years at New American Funding, opening and running their non-agency division. She also spent time at Union Bank, overseeing the private bank and purchase money division.

Anna enjoys spending time with family, wakeboarding, snow skiing, and volunteering in her community.

Steve Smith
President & Chief Financial Officer
Steve Smith

Steve’s three decades of leadership experience across sales, operations, and finance provide the strategy for Movement to thrive. His leadership helped guide the organization through a pivotal year, culminating in a record October and the achievement of our goal of over $20B in volume. By strengthening pricing competitiveness, improving operational efficiency, and aligning resources with the needs of loan officers and borrowers, Steve reinforced financial stability in a challenging market and positioned Movement for sustained growth.

Steve Smith
President & Chief Financial Officer

Steve Smith is the President and Chief Financial Officer of Movement Mortgage leading all teammates across sales, operations, finance, servicing, and corporate functions.

With more than 30 years of executive leadership experience in the mortgage industry, Steve deeply understands how to lead successful sales, operations teams and finance teams. Steve’s career has focused on sales strategy, capital management, strategic planning, operational review, mergers and acquisitions, risk management and regulatory oversight.

Prior to joining Movement, Steve held the position of President and CFO of Stearns Lending, CFO of Caliber Home Loans, Executive for Core Servicing and Centralized Sales for Bank of America and CFO of Consumer Markets for Countrywide.

Away from the office, Steve loves traveling and hanging out with his wife, daughters and growing their herd of grandchildren.

Watch how Lyra, Anna, and Steve are building for an even brighter future at Movement.

Stronger together

If you're a realtor, builder or homebuyer who's done business with Movement in 2025, our impact would not have been possible without you.



If you haven't worked with us before, we invite you to be a part our Movement of Change in 2026.

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